Services Page

Dear Guests,
the following “Services Page” provides you with information about our services.

GENERAL CONDITIONS

Reservations
Reservations can be made by email or online. We will answer within 24 hours and send you a written confirmation by email.

Check In
From 14.00 to 20.00.
In case of late arrival, please notify us in advance by email or contacting +39 380 6577711.
The Agriturismo does not provide night service, so it’s not possibile to arrive after 23.00.
Guest registration must be done on arrival by presenting a valid ID document.
You can pay the bill on the day of departure. We accept credit cards.

Check out
By 11

Early check in
Upon request and availability.

Late check out
Upon request and availability.

Confirmation of reservation
Your reservation is confirmed as soon as we receive a deposit of 30% of the whole stay. In case of one night stay, the deposit is the total amount of the stay. The payment of the deposit can be made by credit card or bank transfer.
Cancelled bookings will be subject to penalties as follows:
•up to 7 days before arrival date, no penalties will be applied;
•from 6 days before up to the arrival date, the deposit will be retained;
•in case of “no show” a penalty of 100% of the reservation will be charged on your credit card.

Early departure
In case of early departure, during the high season, the total amount of the booked stay must be paid.

MAIN SERVICES

Parking
A covered parking is available. We recommend to lock cars and / or bicycles.

Breakfast
Buffet breakfast is open from 7.30 to 10.00.

Room cleaning
Room cleaning is provided daily if rooms are released by 12.00.
Towels and sheets are replaced every 3 days (excluding the day before departure).
For any extra replacement of towels you will be charged of 5€ for each change. If you need an extra replacement of towels, just leave them on the ground.
It is forbidden to use bath towels outside the rooms. Beach towels for solarium and swimming pool are available free of charge. If towels are not returned, € 10/each will be charged on the room.

Internet
Free Internet connection is available throughout the building either by wireless or at the workstation situated by the Reception desk. Please ask the Reception desk for additional information.

Sundeck & Jetted Pool
Open in summer from 8:00 to 20:00.
A shower is required before entering the pool.

Swimming Pool
•Open in the summer from 9:00 to 19:00. Closed on Mondays except for Guests of the B&B.
•Children under 12 cannot enter the pool unaccompanied.
•The maximum depth of the pool is 140 cm.
•Lockers and toilets are available near the pool.
•A shower is required before entering the pool.
•Swimming Pool Rules must be observed.

For dog owners
•Dogs of any size are welcome and can sleep with owners in the room without any extra charge.
•Dogs are allowed throughout the facility, but must be kept on a leash.
•Poop must be collected and thrown into the green container under the covered parking or in other places in the farm.
•The Park for dogs opens from 6.00 to sunset.
•Before entering the Park, please read the Park Rules.
•By law, animal owners are liable for damages caused by them, with the consequent compensation for damages.
•Guests must inform about any damage caused by animals to furniture, tapestries, doors or other parts of the facility. The total cost of the repair will be charged on the room.

Bicycles
Available free of charge. Please ask the Reception desk for reservations. If the bicycle is not returned, € 100 will be charged on the room.

Please be respectful
•We kindly ask to keep respectful behavior of other Guests: noise and shouts must be avoided especially from 14:00 to 16:00 and from 23:00 to 09:00.
•Dogs can be left alone in the room only if they don’t disturb other Guests, whining or barking.
•Guests must respect the environment, furniture or other parts of the facility. Guests must inform about any damage and the total cost of the repair will be charged on the room.
•Smoking is forbidden in the building.
•Please do not use devices in rooms for extra heating, cooking food or open flames.

Please respect the environment and its resources!